STRATEQ BUSINESSHUB SDN BHD - eProcurement & eSourcing Solution Provider

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Privacy Policy


A reference to "STRATEQ BUSINESSHUB eMarketplace" is to the website owned and operated by STRATEQ BUSINESSHUB SDN BHD (formerly known as Kompakar eTransact Sdn Bhd) and located at or such other uniform resource locator as may be designated by STRATEQ BUSINESSHUB from time to time. At STRATEQ BUSINESSHUB, we respect the privacy of all users who visit our portal and provide personally identifiable information to us. We are therefore, committed to taking this trust very seriously and have made it our top priority. We have taken precautions in ensuring the security and confidentiality of these personal and corporate information that the user provides to us in the form of our Privacy Policy. This Privacy Policy will be examined and revised on a periodic basis to ensure continuity with the most current version. To contact us about privacy issues or to report a violation of our Privacy Policy, please email us at

1. What is the information collected from the user?

We collect basically two types of information from our users: non-personally identifiable information and personally identifiable information.

  • Personally identifiable information:

Personally identifiable information refers to personal information that tells us specifically the user's identity, address, date of birth, place of employment, details about the company, email address etc.

  • Non-personally identifiable information:

Non-personally identifiable information refers to information which is not indicative of the user's personal details. However, as we collect and aggregate information indicating; among other things, which pages were visited, the order in which they were visited, and which hyperlinks were "clicked", the collection of such information usually involves the logging of IP addresses, operating system and browser software used by each visitor to the STRATEQ BUSINESSHUB eMarketplace. Thus, we can determine from the IP address, a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.

2. What is the information used for?

  • To assist us or our designated representatives and/or business partners to provide goods and services to the user or parties designated by he/she and matters ancillary thereto
  • To verify and process payment when the user purchases goods and services from STRATEQ BUSINESSHUB eMarketplace
  • To verify and record the user's personal particulars, including comparing it with information from other sources, and using the information to communicate with him/her
  • To conduct statistical analysis of the users of STRATEQ BUSINESSHUB eMarketplace including the number of users, the frequency of use, profile of users and using such analysis for our business plans, the enhancement of our products and services, targeted advertisements and conveying such information in broad terms (but not information in relation to specific individuals) to third parties who have or propose to have business dealings with us
  • To send the user information, promotions and updates including marketing and advertising materials in relation to our goods and services and those of third party organisations selected by us. Note: If the user does not wish to receive further information of a similar nature, the user may unsubscribe by sending an email to
  • To comply with any order of court or directive from authorities investigating any alleged offences, misdeeds and/or abuse or for the purposes of taking legal action against any registered users for breach of the Terms & Conditions for Use of STRATEQ BUSINESSHUB SDN BHD eMarketplace E-hub Services.
  • For the above purposes by third parties (who may be based outside Malaysia) who offer goods and services or sponsor contests or other promotional programs on the STRATEQ BUSINESSHUB eMarketplace, whether in conjunction with STRATEQ BUSINESSHUB or not, if the user purchases such goods, uses such services or participates in such contests and promotional programs.
  • To identify the most popular areas of STRATEQ BUSINESSHUB eMarketplace and to determine the effectiveness of our promotional activities.

3. When is information collected from the user?

When the user:

  • Registers as a member (Buyer / Vendor) of STRATEQ BUSINESSHUB eMarketplace
  • Registers for training sessions conducted by STRATEQ BUSINESSHUB
  • Registers as a banner advertiser of STRATEQ BUSINESSHUB
  • Makes purchases on the STRATEQ BUSINESSHUB eMarketplace
  • User takes part in any contest, survey or promotion conducted by STRATEQ BUSINESSHUB and/or its business partners
  • Registers for any other services offered by STRATEQ BUSINESSHUB and/or its business partners

4. Will the user's personal information be shared with anyone?

We are committed to safeguarding the user's privacy. As a general rule, we do not disclose specific information about our users to any third parties unless so required by law or any government agencies. All communication whether from us or our business partners will be sent to the user by us. However, in the event that the user participates in contests or other promotional programs on STRATEQ BUSINESSHUB eMarketplace sponsored or organised by third parties or purchase goods and services offered by third parties or offer goods and services to third parties on our portal, his/her information may be disclosed to and used by such third parties.

5. Can the user change or update his/her particulars?

If the user wishes to change or update his/her particulars, he/she is to notify us via an email at or call our hotline at (+603) 7954 7311.

6. How is the user's data protected?

We will ensure that all personal data are protected from unauthorised access. All information gathered by us is stored in systems that may only be accessed by authorised staff of STRATEQ BUSINESSHUB using assigned user ids and passwords.

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